Olatoye Wasiu Olayinka

Customer Care Specialist
$50 / hour

About Candidate

I am a graduate of Mass Communication majored in Journalism. I had the opportunity of working with Tech Mahindra (BPO) Airtel Nigeria a division of Bharti Airtel as a Customer Care Specialist from where I garnered experience on how to handle the different kind of customers and how to assist in resolving their issues.

Education

H
Higher National Diploma in Mass Communication 2010
Moshood Abiola Polytechnic

I graduated with Lower Credit Higher National Diploma in Mass Communication majoring in Journalism

Work & Experience

C
Customer Care Agent October 2013 - January 2016
Tech Mahindra (BPO) Airtel Nigeria

I worked as a Customer Care Agent from where I garnered experience in customer relations

Skills

Customer Care Specialist
70%
Email Marketing
50%
Digital Marketing
50%

Awards

M
MNIM(Member National Institute of Management) 2012
I took a professional course in Management during my one-year mandatory service and got certified in Management.