[Hiring] IT Support Lead at Finixio

December 20, 2023

Job Overview

  • Date Posted
    December 20, 2023
  • Location
  • Expiration date
    --
  • Experience
    Fresh, 1 Year, 2 Years, 3 Years, 4 Years, 5 Years
  • Gender
    Both
  • hiringOrganization

    Finixio

Job Description

The Role:

As our IT Support Lead, you’ll play a pivotal role in ensuring the smooth operation of our IT systems, with a particular focus on managing and maintaining our Google Workspace accounts for over 500 users. Your role will be crucial in safeguarding our digital environment against security breaches and providing top-notch support to our employees.

Key Responsibilities:

  • Create, manage, and maintain Google Workspace / Jira accounts for a user base exceeding 500.
  • Manage our Slack Channels and Workspace
  • Manage a series of 200+ WordPress websites user roles and ensuring everything is up-to-date and secure
  • Assist our HR and CTO with everyday IT support tasks and various employee requests
  • Monitor and address potential security breaches, implementing preventive measures and solutions.
  • Provide IT support to employees, addressing and resolving technical issues efficiently.
  • Guide and assist staff through various communication platforms, including Skype and Slack.
  • Stay informed about the latest trends in technology, with a focus on web3 technology (desirable but not essential).

Qualifications:

  • Proven experience in IT support or a similar role.
  • Strong understanding of Google Workspace / Jira administration.
  • Knowledge of IT security protocols and breach prevention.
  • Familiarity with blockchain technology is a plus.
  • Excellent communication skills in English, both written and verbal
  • An open-minded, proactive approach to problem-solving.
  • Comfortable interacting with diverse groups of people and conducting virtual meetings.

“What’s in it for me” we hear you ask?

  • A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine
  • An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects)
  • Build an organisation right from the “beginning”
  • Personal responsibility with a ton of autonomy
  • Truly remote working (Work anywhere in the world)
  • 33/30 PTO to ensure that you are staying well-rounded & rested
  • Market leading remuneration and bonuses + revenue/profit shares available
  • A budget for your professional development and ongoing learning
  • An international team with over 40 nationalities

About us:

Based in Central London, but adopting a flexible and remote approach; Finixio is a Lead Generation and Affiliate Marketing company, building websites appealing to audiences worldwide. Our sites cover news, education, comparison and reviews, within the following exciting niches:

  • Forex & Online Trading
  • Stocks & Shares
  • Personal Finance, Loans, Banking
  • Cyber Security & Software Technology
  • Casino & Online Gaming
  • Health & Nutrition

As part of a wider group, Finixio was formed in 2018 and is currently home to over 100 Websites / Brands – with more in the pipeline. It is a fantastic time to join our team of specialist digital marketers. With proven track records in our respective fields – we are well-funded, highly profitable (yes, already!), and primed for significant growth.

At Finixio, we Value:

  • Entrepreneurial spirit: We take initiative and seek out new opportunity
  • Excellence: We strive for the best in everything we do
  • Collaboration: We believe the best ideas come from working together
  • Innovation: We embrace new ideas and technologies

Our Culture is:

  • Diverse and Inclusive
  • Committed to continuous learning and development
  • Focused on work-life balance and flexibility
  • Celebrate our success and learning from failures
  • Fun and supportive, where everyone is genuinely encouraged to be themselves

Excited about this opportunity? Apply NOW!

Finixio is an equal opportunity employer and we welcome applicants from ALL backgrounds.